OCBC’s Head of Group HR, Jason Ho on ‘Adaptable HR’






From all the uncertainty and ambiguity that we are going through right now, one thing is clear, the future is all about ‘adaptability’. Being adaptable is no longer a choice, but is an imperative. 

The third edition of the Alight Solutions’ State of HR Transformation Study in partnership with People Matters truly demonstrates this sentiment, i.e., “The next curve of business impact is Adaptable HR”.

The agenda of this year’s study is Adaptable HR and it could not have been more relevant than today when everything at the workplace is undergoing a dramatic transformation. It is critical that HR teams accelerate the change of their HR Service Delivery Model and drive the shift needed in organisations to adapt to this new business model. 

Reflecting on the enablers of successful transformation from the study, it was found most of the success comes through when HR is willing to change itself. In fact, resistance to change from HR is the biggest barrier in realising transformation. As one reflects on these findings, this is not something that is new. The ability to lay it all out in a logical, disciplined, and executable manner is the art of becoming adaptable.

In order to delve deeper into Asia Pacific’s largest study on the State of HR Transformation, Jason Ho, Executive Vice President and Head of Group Human Resources at OCBC Bank, Shaswat Kumar, Vice President & Asia Head - Payroll, Advisory and Cloud Solutions, Alight Solutions and Ester Martinez, CEO & Editor-in-Chief, People Matters came together to reflect on “What Adaptability means in the current times of COVID-19” in an interesting interaction.  

This is the fourth episode of the series Adaptable HR - The Future is Now where Jason Ho, a renowned business leader and a champion of change and adaptability himself, reflected on the journey of OCBC to becoming the leader in adaptability and transformation. 

Source / Photo credit: People Matters

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